Privacy Policy of 277bd

1. Introduction

Welcome to 277bd's Privacy Policy. 277bd ("we", "our", or "us") operates an online gaming and cricket betting platform available at https://277bd.club, primarily serving players in Bangladesh. This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and the choices you have regarding your data.

By registering an account or using any part of the 277bd platform, you confirm that you have read, understood, and agreed to this Privacy Policy in full. If you do not agree with any portion of this policy, please refrain from using our services. We encourage all users, particularly those based in Dhaka, Chittagong, Sylhet, and other parts of Bangladesh, to review this document periodically for updates.

2. Information We Collect

When you create an account, deposit funds, or interact with 277bd's platform, we may collect certain categories of personal information. These fall broadly into the following groups:

• Identity information — full name, date of birth, mobile number, and National ID or passport details collected during account verification.
• Contact information — email address and, where provided, a physical address for correspondence.
• Financial information — transaction records for deposits and withdrawals made via bKash, Nagad, Rocket, Upay, or bank transfer. We do not store full mobile banking credentials.
• Technical information — IP address, device type, browser type, operating system, referring URLs, and session activity logs collected automatically when you visit the site.
• Usage information — game history, betting activity, promotional interactions, and customer support communications.

We collect only the information that is strictly necessary to provide, maintain, and improve our services. We do not collect sensitive data such as racial or ethnic origin, political opinions, or health information.

3. How We Use Your Information

The personal information we collect from 277bd users is used solely for legitimate platform-related purposes. Specifically, your data may be used to:

• Create and manage your 277bd player account, including verifying your identity in accordance with responsible gaming standards.
• Process deposits and withdrawals via mobile financial services (bKash, Nagad, Rocket) and other supported payment channels.
• Deliver platform services including live cricket betting, BPL and IPL match wagering, slots, live casino games, and crash titles.
• Send service-related communications, including account notifications, transaction confirmations, and security alerts via email or SMS.
• Detect and prevent fraudulent activity, money laundering, underage gambling, and any other form of misuse or abuse of the platform.
• Improve the platform experience by analysing aggregate user behaviour, identifying technical issues, and personalising game recommendations.

4. Payment Data and Mobile Banking

277bd supports deposits and withdrawals through popular Bangladeshi mobile financial services including bKash, Nagad, Rocket, and Upay. When you initiate a transaction, we record the transaction reference number, amount, currency (BDT), timestamp, and payment status. We do not store your mobile banking PIN, full account credentials, or one-time passwords (OTPs) at any point in the process.

5. Sharing of Your Information

277bd does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share limited data only in the following carefully controlled circumstances:

• Service providers — third-party technology partners (such as game providers including Pragmatic Play, Evolution Gaming, Spribe, and Ezugi) who require certain account data to deliver their content on our platform, subject to strict data-sharing agreements.
• Legal obligation — when required to disclose information to comply with applicable laws, court orders, or lawful requests by governmental or regulatory authorities.
• Fraud prevention — sharing data with anti-fraud networks or payment processors to identify and block suspicious activity that may harm our users or the platform.

In every case of data sharing with third parties, we ensure that the receiving party is bound by confidentiality obligations at least as protective as those described in this Privacy Policy.

6. Cookies and Tracking Technologies

277bd uses cookies and similar tracking technologies to recognise your browser, remember your preferences, maintain your logged-in session, and analyse how visitors use our platform. Cookies are small text files stored on your device. They help us deliver a faster, more personalised experience for players across Bangladesh.

You may configure your browser to refuse cookies or to notify you when a cookie is being set. Please be aware that disabling cookies may limit certain functionality of the 277bd platform, such as staying logged in or receiving tailored promotional content. We do not use cookies to collect sensitive personal information beyond what is described in this policy.

7. Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period thereafter. Specifically, account-level data such as your identity documents, transaction history, and gaming records are retained for a minimum of five (5) years following account closure to fulfil our record-keeping obligations and enable responses to any legitimate legal inquiries.

Technical logs, such as IP addresses and session data, are retained for a shorter period of up to twelve (12) months unless there is an ongoing security investigation that requires their retention for longer. When data is no longer required, it is securely deleted or anonymised in accordance with our internal data governance procedures.

8. Your Rights and Choices

As a 277bd user, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected] with your registered account details and we will respond within a reasonable timeframe:

• Right of access — request a copy of the personal data we hold about you.
• Right of rectification — request correction of any inaccurate or incomplete data in your profile.
• Right of erasure — request deletion of your personal data, subject to our legal retention obligations described above.
• Right to restrict processing — request that we limit the way we use your data in specific circumstances.
• Right to withdraw consent — if processing is based on your consent, you may withdraw that consent at any time without affecting prior lawful processing.

We are committed to honouring these rights in good faith. Please note that some requests may be limited where fulfilling them would conflict with our legal obligations, fraud prevention responsibilities, or the rights of other users.

9. Security Measures

277bd implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data transmissions, secure server infrastructure, role-based access controls that restrict which internal personnel can view sensitive data, and regular security audits of our platform and codebase.

While we take the protection of your data extremely seriously, no online platform can guarantee absolute security. In the event of a data breach that poses a significant risk to your rights, we will notify affected users promptly and take all necessary remedial steps. We strongly recommend that users choose strong, unique passwords for their 277bd accounts and enable any available two-factor authentication features.

10. Underage Players

Parents or guardians who believe their child may have created an account on 277bd are encouraged to contact us immediately at [email protected] so we can investigate and take appropriate action without delay.

11. Changes to This Privacy Policy

277bd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notice.

Your continued use of the 277bd platform after any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to check this page periodically, particularly around major platform updates or promotional periods such as BPL season, IPL season, Eid, or Pohela Boishakh.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 277bd handles your personal data, please do not hesitate to reach out to our dedicated privacy and support team. We aim to respond to all privacy-related inquiries within 72 hours (Bangladesh Standard Time, UTC+6).